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Suggestion Box
Q. Wow! For two weeks your cheese department looked awesome. New paint, coolers, all that grocery clutter gone. But now it's back! Toilet paper with cheese! What gives? Can't there be anywhere in the Co-op that isn't cluttered with those ugly piles of grocery "sales?" It's bad enough you can't hardly get to the cash registars, but for a while the cheese dept. was a refuge from bad merchandising. Please! Bring back my safe haven! Flush the toilet paper display!
A. We do the best we can with the space that we have. We do not consider this to be good merchandising. There is no good place to put these items at this time. In the new store we hope to pursue great merchandising.

Q. How about some Co-op singles stuff like ads in the Coop Scoop or parties or shopping nights?
A. Maybe someday.

Q. Please stock white vinegar in bulk for cleaning! Thanks.
A. We have it with the mirin.

Q. Please do a lacto-fermantation workshop.
A. We are planning one for our new teaching kitchen in the new store. Without access to water we cannot hold one in our community room.

Q. Please sell stainless steel coffee mugs.
A. Would you please give us more information about the mug you would like us to carry?

Q. Putting chocolate chips and pastilles near the flours is confusing. They should be near the candy. And I'd put soynuts near the granolas.
A. We certainly have been getting a lot of questions about where they went. We got new items that have nothing to do with baking and often chocolate chips are used for baking. Where we place products, is a work in progress. Thanks for your suggestions.

Q. Put up signs for local food 100 mile area.
A. Yes we will. We are working on it.

Q. Love the onion soup!
A. We'll make it again.

Q. At the Asian Market, there was a short grain rice from Connecticut that had the germ intact, but was white. No soaking for my rice cooker.
A. We have never seen that rice offered by our suppliers; but we will keep our eyes open.

Q. Why can't the deli be ready for customers when the store opens at 7 am? Saturdays are especially disappointing!
A. We are in the process of adjusting worker's hours. We hope the schedule will suit your needs.

Q. Why is the honey all over the store? It's so confusing!
A. Each of the buyers of the five different departments that carry honey have found unique products that serve specific purposes. We hope you find the honey(s) that suit your needs.

Q. Best Italian Rustic Pie!
A. We'll be having it more often. Ithe Italian Rustic Pie was brought to us by Donna.

Q. Love the Kale Slaw.
A. We're glad you love it. We do too!
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484 Central Avenue, Albany, NY 12206       Phone: (518) 482-2667
Contact us at: coop at hwfc dot com
Open Mon-Sat 7 AM - 8 PM, Sun 9 AM - 7 PM