Suggestion
Box
Q Bring back the
whole-wheat pizza dough.
Fresh, still in a big ball please.
A We have not found a
source for
wholewheat dough and our deli doesn’t have the time or space to prepare
dough
for sale. We do offer shells to those who wish to make their own.
Q The NY Times had
an article
about an aromatic brown rice called Kalijiri — it sounds good. Could we
stock
it?
A Kalijiri will soon make
an
appearance in our specialty foods section along with Bhutanese red rice
and the
Forbidden Black varieties.
Q Our family has stopped
using
processed soy products. I am disappointed that the Coop carries
numerous
flavors of soy-based ice creams and has only Vanilla Rice Dream.
Can the
Coop revive Rice Dream?
A We have added Cocoa
Marble Fudge to our selection.
Q Recipes for bulk items in
store like
spelt, kamut, etc.
A We are working on a
system to
provide customers with info about our bulk products. This will include
recipes
as well as nutritional, allergen and preparation info.
Q Please stock traditional
medicinal
ginger tea. I use a lot of it.
A We do have Ginger Aid in stock.
Are you looking
for their organic ginger tea? At this point we do not have sufficient
shelf space
to add another variety. Please speak with a HaBA worker to preorder it.
Q I realize there are
people who can
afford $4.99/lb. for organic grapes and $7.99/ lb. for cherries.
Unfortunately,
I cannot. It bothers me so that organic seems sometimes to be only for
a
certain income bracket. What can we do to lower the prices a bit so
that
“common folk” can eat healthy food also?
A In light of the high cost
of fuel,
shipping costs have increased — so we recommend that you buy local
produce in
season and become a weekly worker to earn a 26% discount.
Q Carry Odwalla, especially
large
size.
A At this point, we have
been
encouraged to not carry Odwalla because of its Coca Cola owners.
Q Can you look into
carrying Greek yogurt?
A We have a full line of
Fage yogurts
from Greece
in the Cheese & Specialty Foods department.
Q Have music playing during
store
hours. New age, classical, etc.
A When we have had music in
the past,
any genre generated its share of complaints. Workers in the various
departments
can now listen to what they like without competition.
Q Why do we keep the Coop
so cold in the
summer? This use of air conditioning to keep it so cold is not
environmentally sustainable!
A We set our thermostat at
72 degrees
to help our refrigerators and freezers to work more efficiently.
Q Great spot in
Schenectady… old Grand
Union on Hamburg St. Please check it out.
A We will check it out.
Q Do you have member
orientation
dates/ times published on your website? If not would you? Also, do you
have a
form or email where suggestions can be placed online?
A We do list the
orientation info on
our website. For online suggestions you can use the bulletin board or
email coop@hwfc.com.
Q I am personally offended
by the bike
rack sign. I have no problem not parking my car there, but you don’t
have to
put up a sign that is sarcastic and rude! It is not my fault that my
car takes
oil and I’m sorry that I can’t ride my bike here because I live in
another town.
I think this self-righteousness is going too far.
A We are sorry that the
sign offended
you. It was put up not to be sarcastic and rude, but to help provide
access to
those who choose to bike here. It is our hope that the sign provides a
pat on
the back for those who use the rack, and to perhaps also encourage
cycling here
and in the neighborhoods of those who live longer distances from our
store.
Once again, we apologize that our consciousness-raising effort offended
you.
Q In light of the recent Coop
Scoop
regarding water filters: (1) How often does the Coop change
its many
filters? (2) Exactly what do these filters consist of?
A The Coop does not have
filtration
for the whole store. Our coffee machine employs a sediment filter. The
tap for
drinking water in the café uses a carbon or charcoal filter. Our
reverse
osmosis water dispenser uses a series of filters: Water first passes
through a
10-in. 5-micron spun polypropylene sediment filter; the next step is
two 20-in.
carbon briquete filters to remove chlorine; the water then passes
through the
reverse osmosis membrane; the water is further filtered through a 10-
in.
carbon impregnated filter cartridge. All filters are changed on an
as-needed
basis. The city of Albany
has hard water and the amount of consumption affects a filter’s life.
The
sediment filters in the machine are changed every
two weeks and we are working toward
establishing a time table for subsequent filters. The newer drinking
water
system is a vast improvement over the previous contraption. The former
machine
contained less pre-filters and a membrane roughly half the size of our
current
system.
Q Iced coffee, please.
A When we have leftover
coffee at
night, we have been saving it in the deli. Please ask a deli worker if
you are
looking to drink some iced coffee.
Q I tried to cash a $48
insurance
check issued by Medicare and was refused. As a sound member, I find
this
outrageous! Please change your policy.
A We regret to inform you
that it is
our policy to cash no third-party checks.
Q Video games, big-screen
TV and some more
games. Video games in the playroom.
A We will take your
suggestions into consideration
for our upcoming remodeling project.
Q We Troy folk would love an outlet over
there.
A Are you aware that there
is a group
of people organizing a co-op in Troy?
Talk to Nate for contact information.
Q Most days I can’t eat the
hot lunch because
it has gluten in it. Today it was pasta and bread.
A We’ll try to offer
more gluten-free hot entrées.
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