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News at a Glance

by Nancy Ellegate

The HWFC Board of Directors met on Tuesday, June 26 and Tuesday, July 24.

June Meeting

Donation Policy

A draft donation policy was discussed. The Co-op budgets 5% of pre-tax profits for donation. Currently donations are made to small community non-profits to the Capital Region Community Loan Fund, and to the Co-op’s endowment fund at the Community Foundation of the Capital Region. There was considerable disagreement over the emphasis of the donation program, with some favoring small donations to community groups over the loan fund. One Board member has serious reservations about the Community Foundation, since we cannot control the investment of funds until the endowment reaches $100,000. It was noted that in the past, the Coop’s growth was greater and there was little need to prioritize giving. Now that growth has slowed and expenses are rising, it would be a good idea to look at some concrete figures of past practice. The Board member working on the policy will get these together and bring them back to a future meeting. The Board members agreed that that the donations policy will be on the agenda for member input at the January budget meeting.

Coop Scoop

A Board member asked about the Coop’s policy on accepting advertising from competing businesses. No one knew of an existing policy, so the matter was referred the Marketing and Communications committee.

Finance

At the end of May, both sales and expenses were up.

Collective Management Team Report

The Collective Management Team and a Board member are working on a customer service training video for staff and member workers.

In Health and Body Aids, the recent Dr. Hauschka makeover event was a big hit. A Co-op member who is also a licensed esthetician ran the event. The HaBA staff received training from the New Chapter company on their products.

Data Management

The Board’s gmail account is up and running. It was noted that it is important to keep an up-to-date record of members’ email addresses.

June Membership Meeting

Unfortunately, because of problems with fulfilling meeting notification requirements, voting could not take place at the June membership meeting. The Board discussed how to avoid such situations in the future.

It was noted that straw polls taken at the meeting indicated that there had been good discussion on increasing the cost of new shares, creation of a Bylaws Panel and changes to the Co-op’s member orientation process.

Mailing for September Meeting

Regarding the upcoming September meeting, the Board discussed whether the Co-op is required to send all materials relevant to the meeting, or whether a notice is sufficient with materials available online or at the store. (This would save considerable mailing costs.) If September’s is considered a “regular” meeting, this should be fine. However, the Board will check with the Governance committee and the Co-op’s attorney.

Executive Session

The Board met in executive session at the end of the meeting.

July Meeting

Finances

The Quarterly Finance Report was presented. Sales are rising, but not as much as had been anticipated, and expenses are also rising quickly. This is a cause for concern for the Finance committee. The Board asked the committee liaison to prepare some further analyses to help identify where problems might be.

Personnel Manual

Work is continuing on the manual. The liaison to the Personnel committee noted that they are trying to outline a grievance procedure for staff that will attempt to work out problems in-house, avoiding arbitration whenever possible, as part of an overall culture of cooperative labor practice. The Board agreed that this should be the underlying thrust of the manual, particularly the grievance process.

Strategic Planning

A possible site for a new store has been located. The Board discussed expenses for the pre-design phase of planning for a new store. An architectural firm has been engaged to work on this, and funds were authorized for this purpose. Such costs will not exceed the level that the Board can commit without a vote of the membership.

Nutrition and Education

The committee’s liaison brought up the possibility of the Co-op purchasing wind energy credits, and presented a proposal from a wind energy provider. It was noted that this would demonstrate leadership on this issue. Discussion included questions as to how the energy provider would invest this money, and a preference to spend this money on maximizing the green character of a new store. The Board had already earmarked money for the architectural work noted above, and this expenditure could approach the level after which a vote of the membership is needed. In light of this, it was decided not to make this move on wind energy now, but to put it in the 2008 budget and let the membership vote on it.

Email List

Following up on an issue from the June meeting, the Board asked the Collective Management Team to compile and maintain an up-to-date list of members’ email addresses. The Membership committee volunteered to assist if requested.

Marketing and Communications

It was suggested that these two functions be separated into separate committees. It was generally agreed that a separate marketing committee would be a good idea. Several Board members and one staff member attending offered to serve on such a committee.

Co-op Orientations

The Board confirmed that people who purchase shares, but who do not wish to become working members, do not need to attend the new member orientation. The possibility of having a DVD specifically for such shareholders was mentioned. If such shareholders later wish to become working members, they will need to attend an orientation meeting.

The Board reviewed a checklist of items covered in an orientation. This will be revised somewhat and reviewed at a future meeting.

Membership Manual

It was agreed that the membership manual should not include the price of Co-op shares. Share price will be covered in the shares prospectus.

Membership Meetings

Plans were made for membership meetings in September, October and January. It was noted that the Co-op’s attorney had confirmed that it is not necessary to circulate by mail complete copies of the Membership Manual or revised by-laws being considered at the September meeting. Having these available at the store or online is fine.

Executive Session

The Board met in executive session at the end of the meeting.

Minutes

Minutes of all meetings are available at the Co-op. Minutes of the most recent meeting are posted on the bulletin board. They are also available on the Co-op’s website as password-protected files. See instructions on the website (www.hwfc.com) for obtaining a password (see the Meetings section and go to Board Meetings).

Upcoming Meetings

Board meetings are scheduled for the following Tuesdays: September 25, October 30, November 27 and December 18. Meetings begin at 5:30 pm at the First Unitarian-Universalist Society of Albany, Channing Hall, 405 Washington Avenue. Date, time and location can change, so it is recommended that anyone planning to attend confirm these.


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